It’s been almost two years to the day since Covid threw retailers and shoppers for a loop. Forced to adapt, both retailers and the shoppers responded remarkably well and as the threat of the pandemic diminished, retail’s 2021 recovery was remarkable as well.
Our survey shows that consumers are not much more confident than they were in the Fall last year,” said Alvarez and Marsal’s CRG head Jonathan Sharp. “They continue to be focused on basic needs and less frequent shopping trips, and their biggest concern is inflation.