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Retail 2021: Key Actions To Survive And Thrive

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After years of declining store traffic, competitive pressure from Amazon, dramatic changes to consumer behavior, and an influx of digitally native brands, COVID-19 has exasperated retail industry stressors.

Broad-based store closures, waves of Chapter 11 bankruptcies, and constant liquidity worries are in lock step with dramatic customer spending reductions, significant shifts in consumption patterns across sectors and categories, and 10 years of projected e-commerce growth achieved in six months.

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