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Job Openings Are Up, Hiring Is Down — What Can Retailers Do To Recruit And Retain Workers?

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As seen in Footwear News

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With job vacancies up and hiring slowing down, retailers are finding it more challenging than ever to recruit and retain employees. Exacerbated by the global health crisis, a few factors are at play: the fear of contracting COVID-19, limited in-classroom learning and day-care capacities, a drop-off in production levels attributed to supply chain disruptions and even additional jobless checks from the federal government.

“It’s not a labor shortage; it’s a lack of willingness to do the job,” said David Ritter, managing director of global consultancy Alvarez & Marsal’s Consumer and Retail Group. “The traditional pre-pandemic models are competing against a $300-per-week unemployment benefit. It’s a supply and demand issue that’s putting employers in a tough position, and employees have the power in that there’s more jobs than workers willing to take those jobs.”

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