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A New World of Workforce Management: Using the Right Tech to Respond to Leaner Staffs

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The current labor pressures have stepped up the pace at which companies are implementing new tech solutions, according to David Ritter. “Given the difficult labor market, we are seeing retailers push automation pretty aggressively,” he said in an interview with Retail TouchPoints. “It’s still somewhat early days, but we’re seeing it accelerate pretty dramatically in terms of everything from piloting to full rollout of automation solutions.”

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