Store Operations Transformation for Women’s Retailer
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In a response to maximize in store efficiency, this retailer engaged with A&M to conduct an in store diagnostic and remove operational complexity from stores.
Well-seasoned in transformations, A&M began this client engagement by holistically analyzing in store operations at this large women’s retailer. After identifying key areas of opporutnity, A&M stood up a pilot program focused on driving productivity, lowering in store labor costs, and removing operational complexity. Examples of these pilots included testing floor set and visual standards, developing training programs for senior leadership, and diligence on in store systems and technology. As a result of these pilots, A&M was able to roll out the successful initiatives from the pilots across the store fleet and reduce costs by 11%.